Episodes & Show Notes

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Listen to the latest episodes of Designers Getting Coffee.

Bonus Episode: Get Referrals (Without Asking!) with Stacey Brown Randall

April 17, 2020

Hey designers – we’re popping in with a special bonus episode because we KNOW you need help right now getting new clients and keeping your businesses afloat. (At least – full transparency – we do!) Stacey Brown Randall is an expert at helping small businesses flourish via referrals. Sounds boring, but OHMYGOSH the info she…

Episode 39: 10 Ideas to Serve Your Clients in Unexpected Ways

April 3, 2020

So many businesses have gone from thriving to barely surviving right now in the midst of the Coronavirus crisis. Amazing service is the key to weathering this storm, and today we’re sharing 10 ways that we go above and beyond to serve our clients and knock their socks off. Happy clients equal repeat clients and…

Episode 38: How to Use Pricing Options In Your Design Proposals

March 27, 2020

You know how we JUST talked about design proposals in Episode 36? Well, we’ve both had our eyes opened to a new way to present a proposal to a client that eliminates uncertainty, gives the client ‘apples to apples’ to compare, AND empowers them to choose the best design package for their needs and budget.…

Episode 37: Get Published with Natalie Norcross

March 13, 2020

Today we’re welcoming our very first guest, Natalie Norcross! Natalie is a former interior designer who now specializes in public relations for interior designers. She recently launched “Interior Design PR,” a DIY public relations platform, and she’s sharing some juicy PR tips and ideas that are sure to help you pitch editors with the right…

Episode 36: How to Sell a Design Package With a Clear and Concise Proposal

March 6, 2020

At the end of the in-person consultation, it’s time to take things to the next level and propose the right design package to your client. But, uh, how exactly do you do this? In person? By email, the next day? And how do you know what exactly to propose to them? Here’s how Kate and…

Episode 35: How to Rock The In-Person Consultation

February 28, 2020

The first in-person consultation can feel a bit intimidating, but we’re going to help you get over that fear. In addition to walking you through our consultation processes and best practices, we’re also sharing what we wish we knew earlier: like what to bring, what to wear, how to start an end the consultation, and…

Episode 34: The Client Questionnaire: When to Send and What to Ask

February 21, 2020

You gotta get to know your client, and a questionnaire is a great way to learn about them, their family, their needs, and their budget. Here’s are the questions Kate and Lesley ask, how and when they send their questionnaires, and why a questionnaire is so darn useful. Episode 34 Show Notes Key Takeaways: [4:31]…

Episode 33: 3 Common Client Objections (And How to Handle Them)

February 14, 2020

What do you do when a client says your services are too expensive, or that they need to ask their partner? Or when they say the most vague thing of all: “Let me think about it.” Today we are sharing the ways you can treat those objections with grace and move your “think about it…

Episode 32: How to Nail Your Consultation Calls

February 7, 2020

Have you ever fumbled over your calls with a potential new client? Do you find yourself in hives when it comes time to talk about your rate? What if you could wave a magic wand and suddenly your calls went from awkward to awesome, all while closing more new clients? Listen in designer. We think…